Handmade Disclaimer
Each piece is handmade in New York. Natural variations in stones, finish, or tone are part of the design. No two pieces are identical.
Shipping
· USA: Shipped with UPS. Orders under $500 ship Ground (signature optional). Orders over $500 require signature.
· International: Shipped with UPS/USPS. Buyer pays customs & duties. All international orders are final sale.
Returns & Exchanges
· Returns accepted within 14 days of delivery for store credit only (valid 1 year).
· Items must be unworn, undamaged, and in original packaging. Customer covers return shipping.
· Not eligible for return: international orders, custom/commissioned pieces, and final sale items.
Resizing
· Rings: $80
· Bracelets/Necklaces: $40
· Customer covers return shipping.
· Silver resize requests must be made within 10 business days.
Repairs
· Contact info@milawang.com within 48 hours if your order arrives damaged. Include photos + order number.
· Manufacturing faults are repaired free (excl. shipping). Normal wear, accidents, or misuse may incur a fee.
Care
Remove jewelry before exercising, swimming, or showering. Clean with warm soapy water or a polishing cloth. Brushed finishes may change naturally over time.
Commissions
Custom projects welcome. A deposit is required to begin. Email info@milawang.com for inquiries.